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In a world saturated with advertising, it takes something truly special to stand out. But sometimes, “special” isn’t a good thing. Verizon’s latest commercial, intended to highlight their competitive deals for AT&T and T-Mobile customers, has unintentionally become a masterclass in advertising blunders. While the offer itself might be appealing, the commercial’s flagrant disregard for basic physics – specifically the physics governing cathode-ray tube (CRT) televisions – has sparked widespread mockery and disbelief.
The Offending Ad: A Quick Breakdown
The 30-second spot features a woman strolling into a store clearly meant to evoke Best Buy. She nonchalantly hands over a hefty 27-inch CRT television to a store employee, along with a phone bill, uttering something along the lines of, “I figured you could beat it with a better deal.” It’s this casual toss of a CRT television that has the internet collectively raising its eyebrows, and in some cases, clutching its backs in sympathetic pain.
The commercial aims to convey the message that Verizon is willing to “take on” your existing wireless bill, represented metaphorically by the outdated television. The idea is simple: Verizon’s deals are so good, they can consign your old plan (and the archaic technology associated with it) to the dustbin of history. However, the execution falls flat, spectacularly so, thanks to its comical disregard for the realities of CRT ownership.
CRT Physics 101: Why the Ad Fails
Here’s where the physics comes in. CRT televisions, especially 27-inch models, are notoriously heavy. We’re talking about a piece of equipment that can easily weigh upwards of 70 pounds, thanks to the large vacuum tube and internal components. They’re not something you “casually toss” to someone, unless you’re aiming for a lawsuit and a starring role in a workers’ compensation claim.
The ad’s portrayal of this woman effortlessly flinging the CRT is not only unrealistic but actively defies the laws of gravity and common sense. Anyone who has ever moved a CRT television knows that it’s a two-person job, requiring careful planning, strategic lifting, and possibly a chiropractor appointment afterwards. The commercial’s depiction is so far removed from reality that it becomes unintentionally hilarious, undermining its intended message.
Beyond the Weight: A Matter of Respect
It’s not just about the weight, though. There’s also a certain… respect one develops for a CRT television after lugging it around. These relics of the pre-flat-screen era represent a bygone era of technology, and they demand a certain level of reverence (or at least, careful handling). The casual disrespect shown in the ad is almost insulting to those who remember the struggles of navigating the world with these bulky devices.
The Impact and Aftermath: A Viral Mockery
Unsurprisingly, the internet has seized upon this commercial with glee. Social media is awash with comments, memes, and parodies poking fun at the ad’s blatant disregard for CRT physics. Many have created humorous comparisons to other scenarios where objects are used in place of something similar, but the weight is off, like tossing a car key in place of an actual car. The campaign has backfired, drawing attention to its own absurdity rather than Verizon’s competitive deals.
This incident serves as a valuable lesson for advertisers: authenticity matters. While creative liberties are often necessary, ignoring fundamental realities can lead to ridicule and damage a brand’s credibility. A little bit of research, or even just a quick poll of people who have actually owned a CRT television, could have prevented this embarrassing misstep.
Lessons Learned: Advertising in the Age of Skepticism
In an age where consumers are increasingly savvy and skeptical of advertising, authenticity and attention to detail are more important than ever. This Verizon commercial serves as a cautionary tale about the dangers of prioritizing style over substance, and the importance of grounding marketing messages in reality.
Ultimately, the success of an advertisement hinges on its ability to resonate with the target audience. By presenting a scenario that is both physically improbable and deeply divorced from the lived experiences of many viewers, Verizon’s CRT ad has achieved the opposite effect. It has become a symbol of advertising ineptitude, a reminder that even the biggest brands can stumble when they lose touch with reality.
Perhaps Verizon should consider a revised version of the commercial, one that features a team of movers carefully transporting the CRT television, accompanied by a voiceover acknowledging the device’s historical significance and back-breaking weight. At least it would generate conversation – for the right reasons.

